Now Hiring - Inside Sales Account Manager in Glyndon, MD

About us

Moving Sales Professionals is leader in the relocation industry. Located in Glyndon, MD, we offer a unique opportunity to bring your love of sales and account management to customers that are relocating. Moving is a stressful life event and they need your help.

Every moving company need sales, not every moving company has a sales department. That‘s where we come in…

Our goal is to "Bring Professional Sales to the Moving Industry".

Our work environment includes:

• Growth opportunities
• Lively atmosphere
• Flexible working hours
• On-the-job training
• Relaxed atmosphere
• Casual work attire

This position is located in Glyndon, MD

Seeking customer focused, experienced Inside Sales Account Managers to join our family!

We work with moving company owners, to sell their moving services across the country. They provide the us leads into a CRM. You contact the lead, build rapport, gather information, book the moving service. Provide customer service until the completion of the move.

You are ready to take on all sales and account management responsibilities. Under the direction of Call Center Management, provide customer service via telephone, email, text to clients in need of moving services. Answer phones, emails, and texts in an effort to gather information professionally and efficiently. The Representative acts as the primary contact between our company partners and customers. The successful candidate will constantly strive to meet all sales goals and exceed customer expectations.

Work Schedule Options: We Cover the Entire Lower 48 States

• East Coast Shift - Full Time – 9a - 5p
• Central/Mountain Shift - Full Time – 11a - 7p
• West Coast Shift - Full Time – 12p - 8p
• Late West Coast - Full Time – 4p - 12a
• Weekends Only - Saturday and Sunday - 9a - 6p(the warmer months, it's busier)
• Part Time - Flexible Schedule - Support our growth
• Remote Option for the Very Qualified - (Moving Sales Experience Only)

How Will My Day Look: I will...

• Book moving services
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine their needs and recommend the right product or service to solve the customer's relocation/project needs
• Develop and cultivate strong relationships with customers for repeat and referral opportunities
• Use company literature and available training resources to stay up to date on product features

Desired Skills and Attributes to be Successful:

• Previous experience with over the phone sales
• Previous experience in the moving industry preferred
• General understanding of the principles of sales
• Experience with customer service
• Proven record in achieving sales quotas
• Motivated to succeed in a high-energy, high-volume environment
• Must be well-spoken and able to communicate effectively and professionally
• Have the ability to manage multiple tasks and prioritize appropriately while working independently
• Good knowledge of relevant computer programs (Word, Excel, Outlook, Zoom)
• Previous Experience with CRM(Customer Relationship Management) and pipeline management
• Ability to manage a moderate/high volume of inbound/outbound phone calls daily
• Experience in telesales or customer service preferred
• Experience in the moving industry is highly desirable

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Flexible schedule
• Paid training

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Performance bonus

Travel requirement:

• No travel

Application Question(s):

• Customers inquire about moving services 24/7. This includes weekends. Are you available some weekend days throughout the month? As we expend, our owner partners need weekend coverage, especially into the summer months.
• We would love to hear from you. We mean it…we’ve sacrificed a lot to get to this point in our companies success. We sell relocation services, customer service and owner consultation to interested retail customers and company owners. We sell from for the moving industry.

Step 2 of the hiring process will solidify your understanding of the unique, growth opportunity you are applying for.

This step is important. See you at Step 3.

Work Location: Hybrid remote in Glyndon, MD 21071